Research shows that interpersonal conflict is by far the most stressful thing we cope with on a daily basis.  Now, in a groundbreaking book, Hal Movius explains the critical role that confidence plays in conflicts and negotiations, providing simple and effective tools that every reader can use to build their own conflict management practice.  Starting with the idea that most conflicts and negotiations are crucibles in which the material, social and emotional goals mix, Movius explains that confidence is made up of three distinct components – Mastery, Awareness, and Poise – reflecting behavioral, cognitive, and emotional capabilities. The book provides practical, evidence based techniques for becoming less daunted and avoidant in managing conflict, and more proactive and effective.

“This is a terrific book.” — Tom Peters

Companies that consistently negotiate more valuable agreements in ways that protect key relationships enjoy an important but often overlooked competitive advantage. Until now, most companies have sought to improve their negotiation outcomes by sending individuals to training workshops. But this new groundbreaking book, using real-world examples from leading companies, shows a more powerful and less expensive way to achieve this. Built to Win will be invaluable to CEOs, senior-level managers, HR business leaders, human resource professionals, sales and purchasing managers, and others who negotiate regularly.